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Cost: Free
Public
End Date
End Date
Wed Aug 1 at 01:30 pm EST
Meets For
Meets For
1 Session(s)
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About This Class
Languages
Language
English
Description
Empathy and trust are a basic foundation for effective understanding, communication and relationships. For healthcare, not only do health care professionals use empathy to initiate a relationship, they must complete the emotion with an action to create acts of compassion, relieve suffering, bridge a difficult moment - in essence - create a compassionate connection.
Whether for managing patient loyalty, handling complaints, diffusing conflict, or participating in the healing process, empathy and subsequent actions/responses create compassionate moments as part of the total patient experience.
Participants of a 3Cs of Compassionate Interactions will learn to:

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